Privacy Policy

Last Updated: March 2024

At tryship, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We collect information that you provide directly to us when you book a shipment, including sender and receiver names, mobile numbers, and addresses. We also collect package details and payment information processed through our secure third-party providers.

2. How We Use Your Information

We use the collected information to process your shipping orders, generate AWB labels, facilitate payments, and provide customer support. We may also use your email to send you the AWB label and important updates regarding your shipment.

3. Third-Party Services

We share necessary information with our partners to provide our services: OTO (for shipping logistics), N-Genius (for payment processing), and Google Places (for address suggestions). These third parties have their own privacy policies.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal information. Since we do not offer user accounts, please contact our support team for any data-related requests.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@tryship.net.